Refund Policy

Cancelation of the Club:
You can cancel your Club Account at any time. NOTE: You must cancel your Club Account before it renews for a subsequent month, in order to avoid being charged for the next months Club fee. If you cancel your Club membership, the cancellation will become effective at the end of the current monthly Club fee.

All cancellations are the responsibility of the Eyelash Club Member and are to be performed in the Member’s Area of the website.  Eyelash Club does not and will not cancel a Member’s subscription over the phone or through SMS (text message).  Alternatively, a subscription may be cancelled at any Eyelash Club location in person by only the Eyelash Club Member requesting the cancellation.  Any subscription dues already charged to the Eyelash Club Member’s credit or debit card on file shall be forfeited by the Eyelash Club Member regardless of the date of cancellation.  NO REFUNDS WILL BE ISSUED FOR A VOLUNTARY CANCELLED SUBSCRIPTION TO EYELASH CLUB BY THE EYELASH CLUB MEMBER.

Refunds on Services:
There is no refund for Eyelash Extensions. We can provide the proper care to take your lashes off, if you wish to do so. Eyelash removal is free if you are part of the Club. A full charge for services will apply for Non Club Clients. Click Here To schedule an Eyelash Removal.

Refunds will not be provided for any Club Client. We do not provide credit, refunds, or prorated billing for Club Client’s accounts that are canceled mid-month. In such a circumstance, you will continue to have access to your Club Client account until the end of the monthly billing cycle.